Wednesday, December 20, 2006

Raising the issue

I think I have just about enough of the whining from the Civil Servants. And MORE than enough complaining from the teachers.

Sure, the standard of living has gone up, in fact every damn thing in this country has gone up in terms of prices, but the only thing that has maintained status quo is probably the service we get from governmental bodies. I still remember our PM doing his rounds(right before and after winning the election obviously, cos what other time does any politician actually go anywhere without a motive?) around the Immigration Department and some other government departments bellowing, SERVE THE PEOPLE! We must be effective!We must stamp out corruption!We must, we must!
So everyone was all geared up to serve the rakyat, then as quickly as it started, it ended. And in terms of follow up on the big speech of improving services to the rakyat, as usual, they are merely words. Simply because the service we get from them is still crap.

Its not unusual to have grumpy faces and "saya tak tahu" standard answers when you ask them something. Here, let me share something with you:

Me: Hello, boleh saya cakap dengan En. Yaakob?
Court: En. Y tak ada kat sini. Cuba cari kat pendaftaran sivil 2.
M: (At pendaftaran sivil 2) En. Y ada?
C:Siapa? Dia tak ada kat sini lah.
M: Dia kat mana?
C: Tak tahu.
M: Boleh saya tinggalkan message?
C: saya tak tahu mana mejanya.
M: Awak tak nampak dia langsung ke?
C: Tak.
M: Kalau saya nak check status file Mahkamah 10, macam mana?
C: Hanya En. Y boleh tolong.
M:Kalau dia tak ada?
C:tak boleh check lah. Saya tak tahu dia kat mana. Saya tak tahu mana meja dia. Kalau you nak check, you call balik lah.

(Repeat conversation on second, third and fourth attempt at calling)

Ahhhh...See why I abhor the idea of giving them a 40% raise in their pay? WTF did they do to deserve it? Its normal for them to practise "tai chi" in the department whereby one person tai chi's the work to another, and the next person repeats the tai chi stance until you go full circle and come back to the same person only to be told the same "Saya tak tahu". If YOU in the department tak tahu, wtf akan tahu???

Its the same with teachers isnt it?They work mostly half day, only on school days and they get very long holidays, they dont work on saturday and sundays. And if they are made to come back for courses during holidays, they whine about it because you know, they are SO overworked! They have to mark papers, they have to do this and that. My mum was a headmistress and a teacher, so yes, for those who think, oh you dont know what us teachers have to go through. I DO know. And my mum worked very very hard and as a headmistress, she had to work during holidays too. And she got transferred from one place to another and did her family have to follow her? Yes, we did. Did she complain? NO she didnt. And the reason being she chose to be a teacher because she loved to teach and educate. And I recently asked her if the complaints from teachers are justified and she said it isnt because teachers work much less today than previously, they get more because if they are invigilators or examiners, they get paid. If they attend courses, they get allowances. If they get transferred they get allowances too. So, what IS with the whining?

A 40% increase in the pay is not only unjustified, its incredulous. Its typical in this country isnt it? Its never a balance. Usually the price goes up, the service remains the same or goes down. Check out our Protons getting more expensive, but does the bumper still fall off after a slight graze? You can count on that. Does the automatic window need some tugging and pulling after a few months? You bet. But does the price reflect the sad, substandard work?Never. It will only go up.

I wish the PM would actualy listen to the rakyat instead of just saying, "I'll do it my way."
Sir, if its your way or the highway, I may just have to start packing my suitcases.

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